Important Questions You Need To Ask...

You may know that contractors should be licensed, but do you know which license applies and how to verify it? Here’s what you need to know: every home improvement contractor in MA and CT is legally required to register with the state. You can easily check a contractor's license status (links below). Taking a moment to verify their status allows you to see any active license and complaint history.

Hiring a licensed professional is essential—consumer protections don’t apply if you work with an unlicensed provider. Don’t get burned—do your homework!

When comparing service providers, here are 11 key questions to ask. In most cases, we’ll often offer the lowest price among contractors who can answer "yes" to each of these important questions.

Paint Perfect is proud to say YES to each and every one of these important questions!

1. Have you been in business for over 30 years?

Use this lookup tool to verify a business's registration with the Secretary of State. If a company’s name doesn’t appear, consider if you’re comfortable working with a provider not listed in the state database.

2. Are all workmen on the job site W2 employees (not subcontractors)?

In Massachusetts, most workers are legally considered employees, with rights to minimum wage, overtime, and other protections. Misclassification of employees as subcontractors is illegal and can result in penalties. Unfortunately, some contractors do this to cut costs, which could mean workers at your home may lack proper insurance coverage.

• Paint Perfect, Inc. properly classifies all staff as W2 employees, fully covered by company insurance.
• Click here for more on misclassification and why it matters.

3. Do you have a certificate of insurance showing Workers' Comp, Liability, and Auto coverage?

Click here to view our insurance certificates. We recommend requesting all three coverages from any contractor.

4. Do you have a MA and CT Home Improvement Contractor registration in good standing?

Use the lookup tools for MA or CT to confirm license status, standing, and complaint history. Remember: It’s illegal to perform residential home improvement work without proper registration.

• Learn more about license requirements here.
• Click to see our current licenses in MA or in CT.

5. Is your company factory trained?

We’re a certified Benjamin Moore Contractor. Look for the badge on their website or click here to see ours.

6. Is your company certified with the state and EPA as a lead-safe firm?

Click here for our EPA federal certification and certification in MA, or use the EPA lookup tool for MA and CT.

7. Is your company recognized for award-winning service?

Click here to see our awards.

8. Does your company work with the best local decorators?

We collaborate with the top local decorators with years of experience and great reputations.

9. Does your company have great references?

Customer testimonials provide valuable insights into the quality and reliability of one’s work, giving you confidence in choosing the company for your project. Click here to read our customer testimonials and discover why clients trust Paint Perfect Inc.

10. Do you guarantee your work?

We take pride in our work and back it with a guarantee. If a touch-up or repair is needed, it’s our top priority. For the first year, repairs are free. Note: We can’t guarantee against issues related to moisture or pre-existing coatings.

11. Do you have direct support from paint manufacturers?

With nearly 40 years of partnership with Benjamin Moore and Sherwin-Williams, we benefit from the expertise of their field representatives, who provide on-site consultations whenever needed at no cost. This support ensures we have the best plan, products, and process in place before the job even begins. Plan the work, work the plan!

Sherwin-Williams Color Expert

Project Ideas by Benjamin Moore

Lisa Scheff Designs

Julien Drapeau Home Improvement